International Journal of Mathematics Trends and Technology
Volume 66 | Issue 5 | Year 2020 | Article Id. IJMTT-V66I5P515 | DOI : https://doi.org/10.14445/22315373/IJMTT-V66I5P515
This paper deals with digital payments and cash payments in supermarket. Initially we take two counters for comparison of digital and cash payments. The first counters for digital payments and the second for cash payments and calculate billing times from both counters. Our aim is to reducing the customers waiting time by increasing the number of servers according to the conditions, both digital and cash payments. The analysis of various parameters of the queueing system, calculate utilization factor, service rate, arrival rate, calculate idle bill payment counter, customer satisfaction rates, and waiting time. After analyzing the parameters of the parameters of queueing system model, it is observed that digital payments save time.
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Sadhna Singh, R. K. Srivastava, Amendra Singh, "Analysis of Queueing System and Impact of Digital Payments in Supermarket," International Journal of Mathematics Trends and Technology (IJMTT), vol. 66, no. 5, pp. 106-116, 2020. Crossref, https://doi.org/10.14445/22315373/IJMTT-V66I5P515
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